POR FAVOR TENGA EN CUENTA que en la actualidad la tienda On-Line y las Condiciones de Compra solo estan disponibles en ingles. Si no las entendiera en este idioma le rogamos se abstenga de usar este servicio.
To place an order through the Berca On-Line Store You will need to register and open an account. On registration, Customers will be asked to choose a password and account login. Please note that Customers are responsible for ensuring that their password and account login are kept safe and secure at all times. Berca will not be held responsible for any misuse of Your account in the event that a third party has access to Your password and account login.
To place an order, You must be over 18 and lawfully capable of entering into and forming a valid contract in accordance with Italian law.
Products are exclusively available for sale through the Berca On-Line Store to end-user Customers only and are not for re-sale. Consequently, Berca reserves the right to refuse orders placed by Customers who breach this condition. Furthermore, in the event that Berca, at its entire discretion, reasonably suspects that a Customer has breached this condition, the Customer's password and account login will be cancelled and the account will be automatically terminated. In order to make purchases through the Berca On-Line Store, You will need to create an online account and You will be requested to provide information about Yourself as indicated so that We may process Your Order. You represent and warrant that the information provided by You is both valid and correct.
You further represent and warrant that the data You provide will not contain any computer viruses, macro viruses, Trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority or expropriate any system, data or personal information; nor will such data cause the Berca On-Line Store to be interrupted, damaged, rendered less efficient or in any other way compromised such that the effectiveness or functionality of this website is in any way impaired.
Once You have chosen an item, click on the image to access the product page where information on the item, such as prices, and description will be displayed.
If You are happy with Your choice, click on the "Add to Cart" button.
You can monitor the product(s) You have chosen by clicking on the "Shopping Cart" button at any time. You can also remove an item by checking "Remove" and then "Update Cart".
When You are ready and have reviewed Your order, proceed to "Checkout" and follow the instructions. You will be required to enter Your payment details. When You have completed this process, please click on the "Confirm Offer" button.
All prices shown in the Berca On-Line Store are in Euros.
Prices displayed for products to be delivered to European Community include VAT at the Italian rate.
Prices displayed for products to be delivered to the USA do not include local Sales Tax. However, Your State and/or municipal government may require You to declare Your Internet purchases and pay Sales, Use or other applicable Tax on them directly.
Delivery costs are not included and will be displayed on the order form once You have completed Your selection.
You should carefully check all details prior to confirming Your order.
Once You have confirmed Your order, We will issue You with an Order Reference Number, which will appear in Your order confirmation. Please make sure that You save this number for reference.
On placing an order through the Berca On-Line Store, You are making an offer to Us to purchase the products selected in accordance with these Terms.
Please note that, by making an offer to purchase merchandise, You hereby expressly authorize Berca and/or its online service partners to perform the appropriate credit checks for Us and, should it appear necessary, obtain additional information required to process Your order efficiently. Information received or sent to authorised third parties may include, but is not limited to Your name and credit card details. This may be necessary to authenticate Your identity, to validate Your payment card, to obtain an initial credit card authorisation and to authorise individual purchase transactions (please see Our Privacy Policy in section 8 ).
The Berca On-Line Store is only available to On-Line shoppers who meet Our terms of eligibility, in particular, individuals who are over 18, have been issued with a valid payment card by a reputable bank and who have agreed and authorise Berca to process a charge or charges on their payment card in the amount of the total purchase price for the products they choose to purchase
Once Your order has been submitted through the Berca On-Line Store, Berca will send You an e-mail confirming Your order and the dispatch date of Your order.
Unless You cancel Your order in accordance with Our Cancellation Policy (see section 7 ), acceptance of Your order and completion of the contract between You and Berca will take place when We dispatch the item(s) to You. The sale contract is therefore concluded at that time in Valenza, Italy and the language of the contract is English.
We reserve the right not to accept Your order. Such non-acceptance may result, for example, from the fact that the item ordered is out of stock or that We are unable to obtain authorisation for Your payment or that You do not meet the terms of eligibility as set out in section 3 above.
Furthermore, We retain the express right not to process a transaction at any time at Our sole discretion for whatever reason. In this event, We will not be liable to You or any third party by reason of Our not accepting Your order or withdrawing any merchandise from the Berca On-Line Store, whether or not such item(s) have been sold.
We accept the following major payment cards only: Visa, Visa Electron, Postepay, Mastercard, Carta Aura, Paypal. Payment will be debited from Your account upon receipt of Your order by Berca. You are responsible for confirming that You are the legitimate holder of the credit/debit card and that Your details are correct. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.
If the issuer of Your payment card refuses to authorise payment to Berca, We will not be able to process Your order and a message will appear informing You that the transaction cannot be processed.
Berca, together with its partners, takes all reasonable care to make the Berca On-Line Store as secure as they can. All payment card transactions made through the Berca On-Line Store are processed by PAYPAL using their secure online payment gateway (see below) that encrypts Your card details in a secure hosting environment. We do not hold Your payment card details on the Berca server.
We will employ all reasonable care to ensure that details of Your order and payment are held securely. However, We cannot be held liable for any loss You may suffer if a third party procures unauthorised access to any data You provide when accessing or ordering from Berca's On-Line Store.
We will accept also payment by bank tranfert. The goods will be delivered upon receipt of the amount
6.1
6.2
All products are delivered from Our factory in Italy. Deliveries are charged in addition to the cost of the products themselve. The cost of delivery is calculated based on the country of delivery and the content of Your shopping basket. The delivery charges are fixed per order and do not increase if You add more products to Your basket.
6.3
6.6
You will receive an e-mail notifying You of the date of dispatch of Your order.
6.8
Berca insures each purchase during the time it is in transit until it is delivered to You. You will be asked to sign for any item(s)
delivered, at which point all responsibility and risks for Your purchased item(s) pass to You.
Your satisfaction is Our number one priority.
Should You wish to cancel Your order or return an item You have ordered please contact Our Customer Services on:
desk@berca.it
Berca Customer Services will supply You with a Returns Authorisation Form number (RAF) and full instructions. You should retain the RAF number as a record. When contacting Customer Services please quote:
Cancellations and "cooling off" period.
If You wish to cancel Your order, You are entitled to do so within fourteen (14) days following delivery of the item(s) and obtain a full refund of the purchase price of the delivered item(s). Berca will arrange pick up and pay the transportation costs for the order cancellation events listed below. Please be aware that sometimes it will not be possible to stop a cancelled order from being dispatched, because We endeavour to process orders on the same day. If Your order has already been fully processed and dispatched, please follow the returns policy.
Cancellation and returns following delivery.
If You are not happy with the item(s) delivered You may either:
Cancel Your order. In accordance with the aforementioned cancellation and "cooling off" period, the cancellation period commences as of the date You receive Our e-mail acknowledging acceptance of Your order and ends on the fourteenth day following receipt of the merchandise by You or, in the case of gifts, the person who received them.
Exchange an item for a different item.
Return the item
Returns, exchanges and cancellations
In the event of returns, exchanges or cancellations, We require that You return any item(s) to Us in their original packaging in a "new and unused state" with all original labelling attached and a copy of the invoice. PLEASE NOTE: "New and unused" means that there are no marks on the item(s) or any wear on the tags. We do not sell used item(s) and will not accept any item with any indication that it was used or, in the case of belts, cut to size. All item(s) will be subject to a Quality Control (QC) check on return receipt. If item(s) do not meet QC standards then the item(s) will be returned to the purchaser at the purchaser's cost. All returns, exchanges and cancellations will only be accepted with a RAF number It is the Customer's responsibility to ensure that any goods being returned are fully insured whilst in transit to Berca. Although We make every effort to ensure that You receive the item(s) ordered, please let Us know if this is not the case In all other cases shipment and insurance of item(s) returned, cancelled or exchanged is the responsibility of the sender and this will be at their cost. We require that item(s) be returned within thirty (30) days of the date of delivery of the item(s). Our address for all returns is: berca & c. s.a.s. via cesare battisti 7 15048 VALENZA ITALY
In the event of any failure to return any item(s) to Us as set out in these Terms within the stipulated time limits, even though validly cancelled, We shall have the right to charge any costs relating to the recovery of the item(s). For further information You can contact Our Customer Services on:desk@berca.it Refunds to You will be made within 30 days of the date of cancellation notice provided that the goods are properly returned. All undamaged, correctly returned items will be credited to the original purchaser's payment card including VAT but excluding shipping charges and recovery costs.
8. PRIVACY POLICY
8.1
The Berca On-Line Store is committed to protecting the privacy of its Customers by providing a secure On-Line Store for electronic commerce transactions.
8.2
Children under the age of 18 should not send any information about themselves and should not register with the On-Line Store or to receive further information from Berca. Should We discover or be informed that a child has registered his/her personal details, We will delete such information.
8.3
Note to Parents. Berca will not intentionally collect personally identifiable information from children under the age of 18. If, as a parent, You wish to find out if Your child has registered for one of Our services, or wish to cancel Your child's registration, please contact Us at desk@berca.it
When ordering products from the Berca On-Line Store, You will be asked to provide personal information including Your name, delivery address, telephone number, product selections as well as payment card details ("Personal Information"). Any Personal Information you make available to Berca is done so voluntarily, with Your knowledge and consent when ordering items or registering for services from Berca. Registration forms contain both mandatory fields (indicated with an asterisk (*)) and non-mandatory fields; if You choose not to complete the mandatory fields then Berca may not be able to respond to Your request or activate Your option choices.
8.4
Personal Information provided by You will be used to process Your orders and will be made accessible to duly authorised Bercapersonnel and occasionally to persons or companies who carry out internal operations in relation to Our business. Your PersonalInformation is collected with Your knowledge and express authorisation upon opening a Berca On-Line Store account.Consequently, some of this information will be shared with Our On-Line business partners.
8.5
Whilst Berca has taken all reasonable precautions to ensure that its On-Line business partners will handle your PersonalInformation in a secure and proper manner, Berca cannot be held responsible for the failure by any of such partners to deal withYour Personal Information in accordance with its legal obligations. Consequently, Customers are advised that they may wish torefer to these companies' and their credit card companies' policies in relation to the protection of their Personal Information sincethey may use other members of their respective companies and/or third parties (in jurisdictions where there may be less stringentdata protection laws) to process information on their behalf in relation to their credit card transactions.
8.6
Personal Information provided by You at the time of making an order may also be used by Us and by PAYPAL to check details with fraud protection agencies. Furthermore Your Personal Information will be used by PAYPAL to process payment of the order, handle credit checks and fraud prevention and by TNT to ensure proper delivery.
8.7
Berca does not sell, rent or otherwise make available any Personal Information relating to its online Customers to other third parties unless to its legal advisors or if required to do so by law. Upon request, Berca will remove Your Personal Information from its database thereby cancelling Your online account.
8.8
You may access Your account details via the Berca On-Line Store using Your password and account login and correct any erroneous information concerning Your Personal Information. Furthermore, You are solely responsible for maintaining and updating Your personal details and ensuring that this information is current and complete.
8.9
We use cookies to help keep track of Your current shopping session and shopping basket content. If You do not accept cookies, You will not be able to use the On-Line Store.
8.10
Any request concerning Personal Information and/or cancellation of registration to any services provided through the Berca On-Line Store should be sent to Our Customer Services on: desk@berca.it
8.11
The host server for the Berca On-Line Store is located in Italy and any disputes are accordingly subject to the Italy’s laws.
We trust Our Privacy Policy demonstrates Our commitment to protecting Your privacy.
9. INTELLECTUAL PROPERTY.
Material published on the Berca On-Line Store is copyright Berca. All rights reserved.
10. LIABILITY
Our total liability to You arising out of or in connection with any act or omission of Berca (whether occasioned by the negligence of Berca or its employees or agents or otherwise) relating to the supply of the products in Your order or their use by any consumer or other person, will be limited to the total of sums paid by You in the relevant order for the products in relation to which the liability has arisen; and Berca will not be liable to You for any damages resulting from any loss of profits, loss of goodwill or loss of business, costs, expenses or for any special, incidental, indirect or consequential loss or damage (whether in an action in contract or tort, and whether occasioned by the negligence of Berca or its employees or agents or otherwise) arising out of or in connection with any act or omission of Berca relating to the supply of the relevant products or their use by any customer, consumer or other person. Nothing in this section 11 shall exclude or limit the liability of Berca for death or personal injury caused by it's negligence, or for fraudulent misrepresentation.
11. APPLICABLE LAW
These Terms shall be governed by and construed in accordance with the laws of Italy. Berca reserves the right to make changes to these Terms, notably in line with any revised legislation. Please check back from time to time to ensure You are aware of any changes in Our Terms. Your continued use of Our site will signify Your acceptance of these changes.
Date of Posting: April 2009